Replace unwanted phone lines with a trouble-free radio dialer. We have our own FCC-approved one-way private radio system that we advocate for alarm signal communication with the Central Station.

Clients should be aware that a cellular signal is processed by an additional third party (other than Verizon et al) before being sent to the Central Station, and still enters the Central Station either by standard phones lines or by broadband from the third party cellular processing company. So the cellular signal pathway is from the cell dialer, to the third party cell tower, to an additional third party fire alarm cell signal processing company, to the Central Station. The radio dialer pathway is from the radio dialer, to the Thayer main antenna, to the Central Station by broadband – a 10 second communication.

Cellular dialers suffer from the following:

• Poor cellular signal strength during inclement weather
• Cell-tower and system reliability
• Bandwidth issues during high-traffic periods
• 3rd-party reliability(contracts with Verizon, AT&T, etc)
• Multiple third-parties processing the signals

Broadband works well, but is out-of-service during a power failure, leaving the system with no communication. Periodic maintenance and upgrades can also create temporary down-time and annoying panel trouble signals with broadband. There are also installation costs to install and program the broadband card, and the monthly cost of broadband service.

One last point regarding fire alarm communication is that in the future, once NFPA 72 2013 edition is adopted by the local fire authority(Jan 1, 2017), all new fire alarm systems will be required to use 2 separate forms of communication – broadband and phones, broadband and cellular, etc. The radio dialer already complies with NFPA 72 2013 since radio systems are required to have two pathways to the Central Station, which is the purpose of the two main Thayer antennae systems. The future transition will be seamless with a radio dialer – no extra costs or service calls, it will simply continue working as it has.

The combined cost of the radio dialer + monitoring is $60/month for commercial fire alarm accounts and $50/month for residential systems. The radio remains the property of Thayer Enterprises, and we provide a lifetime service and equipment warranty for replacement of the dialer. Phones lines are no longer needed, so that expense ($30-60/mo), as well as the expense and annoyance of phone trouble issues, is eliminated. Radio dialers will communicate with the Central Station in about 10 seconds compared to 45 sec for a standard phone line.